- Check the hopper: Running out of pellets is the most common cause. Refill the hopper if it's empty.
- Do not open the grill immediately: Wait a few minutes to confirm that the fire is truly out, then turn the grill on.
- Check if the ignition rod is turning red or not.
- Check if there is air flow to the firepot.
- Check if Auger pushes pellets into the fire pot or not.
- If ash covers the ignition rod, you need to clear the firepot: Remove the grates, drip pan, and heat baffle. Clean out all ash and any charred pellet debris from the firepot — they won’t re-ignite properly.
- Restart the grill: Go through the full startup and ignition sequence to get the grill back to operating temperature.
