Warranty Policy



Z GRILLS, Inc. provides a 3 years warranty from the date of purchase by the original owner. This warranty applies to defects in all materials and workmanship. During the warranty period, Z GRILLS, Inc. will at its option repair or replace defective parts or units. This limited warranty does not apply to paint, firepot, grill cover or damage caused from corrosion. Z Grills shall not be liable for transportation charges, labor costs or export duties. Z GRILLS, Inc. takes every precaution to utilize materials that retard rust including the use of high-temperature paint where advisable. Even with these safeguards, the protective coating can be compromised by various substances and conditions beyond Z Grills' control. Humid environment, high temperature, chlorine, insecticide, salt and disinfectant are some of the substances that can affect paint and metal coatings. For these reasons, the limited warranties do not cover rust or oxidization, unless there is loss of structural integrity on the grill components. Z GRILLS, Inc. shall not be liable if you install, operate, clean or maintain your grill without following the owners' manual instructions. Misuse, abuse, alteration and natural disasters are not included in this warranty.

Because Z Grills cannot control the quality of products sold by unauthorized sellers, this warranty applies only if the product was purchased from www.zgrills.com or a Z Grills authorized seller, unless otherwise prohibited by law. Z Grills reserves the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. Proof of purchase showing when and where you purchased the product may be required.

Have questions about our warranty policy? Contact us today and we’ll be happy to help.