Terms & Conditions

Last Updated: November 13, 2025

Z Grills Inc. (“Z Grills,” “we,” “us,” or “our”) provides customers with outdoor cooking products and related services through our websites (the “Site”) and mobile applications (the “App”) (collectively, the “Services”). These Terms & Conditions (“T&Cs”) govern your use of the Services. By accessing or using the Services, you agree to comply with these T&Cs, all applicable laws, rules, and regulations, and any supplemental terms presented for revie

Purchases

When making a purchase through our Services, you agree to provide accurate and complete billing and payment information. We may use third-party providers to process payments. Z Grills reserves the right to cancel or refuse orders for reasons including, but not limited to, product unavailability, pricing or description errors, suspected fraud, or illegal transactions.

User Account; Privacy Policy

To use the Services, you may need to create an account. You must be at least 18 years old and provide accurate and complete information. By creating an account, you agree that Z Grills may collect, use, and disclose your information in accordance with our Privacy & Security Policy, as updated from time to time.

Users’ Responsibilities and Obligations

You are solely responsible for maintaining the equipment, internet connection, and any devices needed to access or use the Services, including ensuring software and firmware are up to date. You agree not to:

  • Use the Services unlawfully, fraudulently, or maliciously

  • Introduce malware, spyware, viruses, or automated data scraping tools

  • Interfere with our network, systems, or security features

  • Attempt to gain unauthorized access to Z Grills systems

SMS/MMS Messages

With your consent, Z Grills may send automated SMS or MMS messages about offers, recipes, events, and promotions. Opt-in is not required for purchase. Standard message/data rates may apply. You may opt out anytime by replying STOP or contact us directly.

Orders, Payments & Fulfillment

  • All orders are subject to availability and acceptance by Z Grills.

  • Prices, promotions, and availability may change without notice.

  • Payment is processed securely via authorized providers (Shopify Payments, PayPal, Affirm, Klarna, or Apple Pay).

  • Z Grills may decline or cancel any order for suspected fraud, errors, or other reasons.

  • Users must provide accurate billing and registration information.

Gift Card Terms & Conditions

  • Redeemable only at www.zgrills.com

  • Cannot be redeemed for cash except as required by law

  • Cannot be combined with other offers or applied to past purchases

  • Lost or stolen cards are not the responsibility of Z Grills

  • Terms may change without notice

User Content

Any content you submit through the Services—including reviews, photos, videos, recipes, or custom order submissions ("User Content")—must be lawful, accurate, non-infringing, and free of harmful or offensive material. By submitting User Content, you grant Z Grills a worldwide, royalty-free, sublicensable license to use, copy, display, modify, and distribute your content in connection with operating and promoting our Services.

Z Grills reserves the right to review and remove User Content or cancel custom orders at its discretion. Custom orders must comply with our guidelines and cannot include content that violates third-party rights, contains offensive language, or is otherwise objectionable.

Right to Monitor Users

Z Grills may monitor Services and User Content to ensure compliance, enforce these T&Cs, and comply with legal requirements. We may remove or restrict access to any User Content at our discretion without notice.

Intellectual Property

  • Z Grills and its licensors own all content and intellectual property on the Site, App, and Services (“Z Grills Content”).

  • You may use Z Grills Content for personal, non-commercial purposes only.

  • Reproduction, distribution, modification, or commercial use is prohibited without written permission.

Third Party Services & External Links

The Services may link to third-party apps, websites, or services. Z Grills is not responsible for third-party content or services. Use of such third parties is at your own risk and subject to their terms.

Changes and Updates to the Services

  • Z Grills may modify, update, or discontinue any Services or WiFi/connected device features at any time without notice.

  • You agree to install updates promptly.

  • Outdated software or incompatible devices may result in loss of functionality.

Termination

Traeger reserves the right to immediately suspend, restrict, or terminate User’s account or access to the Services for any reason at any time including but not limited to User’s violation of these T&Cs. Upon termination of any Services, User’s right to access and use such terminated Services will automatically terminate.

Warranty Disclaimers

THE SERVICES, Z GRILLS CONTENT, AND PRODUCTS ARE PROVIDED “AS IS,” WITHOUT WARRANTIES OF ANY KIND. Z GRILLS DISCLAIMS ALL IMPLIED OR EXPRESS WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. USE OF SERVICES AND PRODUCTS IS AT YOUR OWN RISK.

Indemnity

You agree to indemnify and hold harmless Z Grills, its officers, employees, agents, affiliates, and licensors from claims, liabilities, losses, damages, or expenses arising from:

  • Your use of Services or User Content

  • Violation of these T&Cs

  • Violation of laws or third-party rights

  • Negligence, fraud, or misconduct

Limitation of Liability

ITO THE MAXIMUM EXTENT PERMITTED BY LAW, Z GRILLS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR BUSINESS. Z GRILLS’ TOTAL LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS IN QUESTION.

Class Action Waiver

You waive any right to participate in a class or representative action against Z Grills, except where prohibited by law.

Changes to the T&Cs

Z Grills may modify these T&Cs at any time. Continued use of Services after changes constitutes acceptance. Material changes may be notified via the Site or App.

Governing Law; Waiver of Jury Trial

These T&Cs are governed by the laws of California, without regard to conflict of law principles. All disputes shall be resolved in the state or federal courts located in San Bernardino County, California.

General

These T&Cs constitute the entire agreement regarding Services and Content, superseding prior communications. If any part is unenforceable, remaining terms remain valid. Failure to enforce rights does not constitute waiver.

Contact

Questions about these T&Cs may be sent to: support@zgrills.com