- Check your order confirmation email for a tracking number. This is sent when your order ships, typically 1-2 business days after placing the order.
- Click the tracking link in the email or visit the carrier's website (FedEx or USPS) and enter the tracking number manually.
- Some grills are shipped in two boxes, and you will receive two tracking numbers. If you only receive one tracking number, please contact the Support Team for assistance.
Tracking information may take up to 24 hours to update after the shipping label is created. If your tracking link shows no movement on the first day, please check again the next day.
Currently, only 11002B and 7052B are shipped via the truck carrier, XPO. Please contact our Support Team for the XPO tracking information. Truck deliveries typically take about 1 week.
