- Check around your property. Carriers sometimes leave packages at side doors, garages, or covered areas.
- Check with neighbors in case it was delivered to a nearby address.
- Contact the carrier directly using your tracking number. They can confirm the GPS delivery location and get in touch with the driver.
- If you live in an apartment or building, check with the front desk or mailroom.
- If the package is still not found after 24 hours, contact Z Grills Support Team. We will open a carrier investigation and arrange a replacement if the package is confirmed as lost.
