- Check all packaging thoroughly before reporting missing parts. Smaller components are often packed inside styrofoam cutouts or taped inside the box flaps.
- Be sure to check inside the hopper and the main barrel. Small parts sometimes fall in during shipping.
- Cross-reference the parts with the Parts Checklist in your owner's manual.
- If parts are confirmed missing, contact Z Grills Support Team with your Order Number, Serial Number and Part Number of the missing items. We will ship replacement parts at no charge.
