- Returns are eligible within 30 days of the purchase date. Original shipping costs are non-refundable.
- Products must be unused, undamaged, and returned in their original packaging.
- Returns apply only to purchases made on ZGrills.com. For items purchased through authorized dealers or third-party platforms, please refer to their return policies.
- We do not accept returns on pellets.
- Items that have been assembled or used are not eligible for return unless they are faulty or defective.
- Clearance or final sale items are not eligible for return.
- Products must include all original accessories, manuals, and parts to qualify for a full refund.
