- Please enable Bluetooth, location permissions, and permission to search for nearby devices on your phone.
- If all permissions are already granted, please restart your phone’s Bluetooth or control panel, bring your phone close to the grill, and then restart the app to add the device again.
- Please try using a different mobile device.
- If the above does not solve the problem, please search for the device through your phone’s system Bluetooth. If you can find it, do not connect to the device through your phone’s system Bluetooth; leave the Bluetooth device in an unconnected state and return to the app to search again. If your phone’s system Bluetooth cannot find the device, it is a hardware issue with the device, and you need to contact our Support Team.
