We Make A Promise. We Deliver
HOW IT WORKS
Buy Your Eligible Pellet Grill Today
Receive it within 3–7 business days
Upgrade in Year 5, 10 & 15
3 future upgrade opportunities after purchase.
Same or Similar Models Can Be Free
At each upgrade, same or similar models: you pay $0—just cover the shipping.
No Need to Send the Old Back
Provide a few photos of your original grill for confirmation
5 Year Limited Warranty
Exclusive at zgrills.com
START YOUR 20-YEAR UPGRADE JOURNEY
| FEATURES | 10502B | 7002C2E | 700D4E | 1000D4E |
|---|---|---|---|---|
| Price | $777 | $777 | $877 | $877 |
| Cooking Space (sq. in.) | 1080 | 697 | 697 | 1056 |
| PID | ||||
| QuickFlame™ Ignition | ||||
| Hopper Size (lbs.) | 21 | 28 | 28 | 28 |
| Meat Probes | 2 | 2 | 2 | 2 |
| View Window | ||||
| Ash Cleanout System | ||||
| Storage | Bottom Shelf | Storage Cabinet | Storage Cabinet | |
| Hopper Cleanout | ||||
| Dual-Wall Insulated Grill Chamber | ||||
| Temperature Range (°F) | 160-500°F | 160-500°F | 160-500°F | 160-450°F |
| Grill Lid | Heavy-duty Steel | Stainless Steel | Stainless Steel | Stainless Steel |
WHY MORE PEOPLE CHOOSE Z GRILLS
Grills Get Old. Yours Upgrades
Grills Get Old. Yours Upgrades
Promises Delivered!
Like upgrading your phone, your grill doesn't expire—it simply gives you the option to upgrade every five years.
Upgrade when you're ready for more space, smarter features, or the latest technology.
Restaurant-Quality BBQ. Made Easy at Home
- Set it & walk away
- Holds temp every time
- Wifi control
- Weeknight dinners to weekend bbq
Restaurant-Quality BBQ. Made Easy at Home
- Set it & walk away
- Holds temp every time
- Wifi control
- Weeknight dinners to weekend bbq
Not Just for Holidays. Made for Every Week
Not Just for Holidays. Made for Every Week
- Rain, shine, hot or cold—cook all year round.
- Made for your weekly routine.
- One pellet grill. Hundreds of meals.
- Better than takeout. Made by you.
- Rain, shine, hot or cold—cook all year round.
- Made for your weekly routine.
- One pellet grill. Hundreds of meals.
- Better than takeout. Made by you.
THE PELLET GRILL THAT GROWS WITH YOU
Start with the Z Grills pellet grill that fits your life today, and upgrade every 5 years when you’re ready for more.
More space. More features. More possibilities.
REAL OWNERS. REAL RESULTS.
REAL OWNERS. REAL RESULTS.
SEE WHY BACKYARD COOKS CHOOSE Z GRILLS
Join 15,000+ customers who gave Z Grills a 5-star review for flavor, ease of use, and value.
Join 15,000+ customers who gave Z Grills a 5-star review for flavor, ease of use, and value.
See How Real Owners Grill with Z Grills:
See How Real Owners Grill with Z Grills:
Z GRILLS: TRUSTED FOR OVER 30 YEARS
AS FEATURED IN
WOOD-FIRED FLAVOR STARTS HERE
Rapid Heat Up
We’ve reimagined the way grills ignite with our Silicon Nitride QuickFlame™. Lit your grill in under 60 seconds—5x faster than standard rods. Reliable in any weather. Available with 10502B, 7002C2E, 700D4E and 1000D4E.
Precision Cooking, Zero Guesswork
Effortless results, from quick and easy weeknight dinners to low n’ slow Saturdays.
App control, Made Easy
Wifi & bluetooth lets you control your grill and monitor your food from anywhere. Available with 10502B, 7002C2E, 700D4E and 1000D4E.
No Hassle Cleanup
The ash drain pan collects drippings into the bucket, and the pellet ash cleanout system ensures quick and convenient cleaning. Available with 10502B, 7002C2E.
Unrivaled Wood-Fired Flavor
Set your temperature and let the grill do the work. Steady, precise heat delivers juicy, tender results, while real hardwood pellets create rich smoke and authentic wood-fired flavor.
Low N’ Slow or High-Heat Grilling
From slow smoking to high-heat grilling, your grill adapts to how you cook. Consistent temperature control makes every style easier and more rewarding.
WHY MORE PEOPLE ARE CHOOSING Z GRILLS PELLET GRILLS
Pellet grills combine the rich flavor of real wood with the convenience of modern temperature control, so you can cook amazing BBQ with ease—without constantly managing charcoal or gas.
Pellet grills combine the rich flavor of real wood with the convenience of modern temperature control, so you can cook amazing BBQ with ease—without constantly managing charcoal or gas.
- FAQS
- TERMS
Q 1. When can I upgrade my grill?
Customers under this promotion are eligible to upgrade to a new grill in Year 5, Year 10, and Year 15 after the initial purchase.
Q 2. What grill can I upgrade?
You may upgrade to any pellet grill models offered on ZGrills.com at the time of your upgrade.
Q3. What fees are involved at the time of upgrade?
Upgrade price difference: You pay the difference between the new grill’s retail price and your original grill’s purchase price. Your upgrade credit is based only on the original product price (shipping fees are not included).
Shipping: Shipping fees apply to the new grill, or you may choose free pickup at our warehouse (if available).
Same or lower-priced model: If you choose a grill of equal or lower value, you only need to cover shipping. No cash refund is provided for any price difference.
Q4. Do I need to send my old grill back?
No. You may keep or dispose of your original grill at your discretion.
Q5. Which grill models are eligible for this promotion?
Currently, the available for the following specific models as listed on our promotional page. Please note: Eligibility is determined by the models displayed on the active page at the time of purchase. If you are unsure if your chosen model is included, please check for the "Upgrade" badge on the product page or contact our support team before completing your order.
1 General Overview
This promotion is a dedicated care and product upgrade support plan provided by Z Grills. It applies only to designated product models and is exclusively available on the official Z Grills website (zgrills.com). This promotion is not available to residents or shipping addresses in the State of Washington.
2 5-Year Limited Warranty
3 Upgrade Rules
Eligibility: Customers are eligible for up to three (3) upgrade opportunities at the 5th, 10th, and 15th year after the original purchase date.
Credit & Fees: Your upgrade credit is based on the original price of the grill only. Initial shipping fees are not included in the credit.
Upgrade to a higher-priced model: Pay the price difference plus shipping.
Same model or downgrade: Pay shipping only.
(Example: If you paid $777 for the grill + $100 shipping, your upgrade credit is $777.)
warehouses.
CA: 2605 E Cedar St, Ontario, CA 91761GA: 1075 Highway 124 Building 200, Suite 200, Hoschton GA 30548
Warehouse locations may vary. Final pickup details will be confirmed upon request.
4 Verification
Simply provide photos of your initial grill; no physical return of the old grill is required.
5 Reservation of Rights
- Z Grills reserves the right to modify, update, or terminate this promotion at its discretion within reasonable legal limits.
6 Availability & Capacity
This promotion is subject to product availability and operational capacity.
MY UPGRADE
Check Your Upgrade Status
Enter your order information to view your program details and next available upgrade date.
Need Help With Your Upgrade?
1How do I check my upgrade status?+
Enter your original order number and the email address used when placing your order to view your upgrade status and next upgrade date.
If you cannot find your order information, please make sure your order number and purchase email are correct. If you still need help, please contact our support team.
2When will my next upgrade be available?+
Your next upgrade date is based on your original purchase date and the program terms that apply to your order.
After verification, your next eligible upgrade date will be displayed.
3Can I check benefits from a previous Z Grills program?+
Yes. Eligible purchases from current and previous Z Grills programs can be checked here.
Enter your original order number and the email address used when placing your order to view your program details.
4Need help with my upgrade?+
If you have questions about your upgrade status or need help verifying your order information, please contact our support team.
Your Program Status
View your program details and next available upgrade date.
Your order is associated with a Z Grills program.



